Operations Manager
General Description:
The Operations Manager’s primarily role is to oversee the daily operations of the shop and ensure the shop is operating efficiently. This includes training ice cream attendants, maintaining and tracking inventory, and ensuring a positive customer experience. The Operations Manager is also responsible for ensuring quality control of all food products, and monitoring staff performance.
Primary Responsibilities:
- Oversees the daily operations of the shop
- Ensures store is organized with functioning equipment
- Ensures appropriate licensing and regulatory requirements are in place and followed
- Brand ambassador for Buckets Ice Cream
- Tracks and maintains inventory in a timely manner
- Ensures product availability is up-to date on menu board, Foodora, and website
- Ensures optimal customer experience
- Trains front of house staff
- Ensures quality control of all food products
- Ensures consistent, friendly customer service is being met by staff through role modeling and performance reviews
- Plans, schedules and reviews workload to ensure cost-effective staffing
- Develops and maintains operational systems and updates systems as needed
- Provides guidance to employees
- Maintains positive relationships with suppliers
- Performs other related duties as requested
Minimum Qualifications
- Minimum Food Safe Level 1 required or willingness to acquire before start date
- Able to lift a minimum of 20 lbs
- Able to stand on feet for long periods
- Able to manage time and workload effectively
- Strong problem solving skills
- Able to engage and motivate others
- Strong communication skills considered an asset
- Experience managing a team
- Flexible schedule and able to work evenings and weekends
This is a full-time position (40 hours/week) starting at $35,000 annually.
Please send your resume to: info@bucketsicecream.com with “Operations Manager” in the subject line.
Kitchen Assistant
General Description:
The kitchen assistant’s primarily role is to prepare ice cream base made from scratch, bake cookies, churn ice cream and prepare other food products as necessary. This includes following recipes, by measuring out ingredients and ensuring ice cream bases are heated to the appropriate temperature. This person will follow all Food Safe standards and must be able to work independently.
Primary Responsibilities:
- Prepares ice cream base by following recipes accurately, understanding volumetric measurements
- Ensures quality control of all food products
- Measures and bakes cookies
- Churns ice cream and store appropriately
- Follows Food Safe standards to reduce cross contamination
- Ability to follow instructions and work independently
- Receives and verifies correct inventory from suppliers, as necessary
- Performs other related duties as requested
Minimum Qualifications
- Previous kitchen experience required
- Minimum Food Safe Level 1 required or willingness to acquire before start date
- Able to lift a minimum of 20 lbs
- Able to stand on feet for long periods
- Flexible schedule and able to work early mornings and weekends
This is a part-time position (15-20 hours/week) starting at $14.00/hour.
Please send your resume to: info@bucketsicecream.com with “Kitchen Assistant” in the subject line.